Dear Huntersville Town Staff, Town Commissioners, Residents and HFFA Members:
On behalf of the entire Swim Club Management Group Family of Companies (“SCMG”), thank you. Our team is humbled and honored to be selected to manage the Huntersville Family Fitness and Aquatic Center (“HFFA”). Thank you to the committees that recommended us, to the Commissioners that voted for us, and to the residents that have supported us along the way.
For myself and many of our team members, Huntersville is our hometown. Over the past 15 years, our company has grown across the region to include multiple business units and thousands of employees. During that time, our heart and our headquarters have always remained in Huntersville. We care deeply about this community and we look forward to providing HFFA with the type of service that is needed and that the residents deserve.
We recognize that change is never easy and that relationships can take time to build. We also recognize that consistent quality service is necessary to build the trust and confidence that you expect of us and that we expect of ourselves. You can be certain that we will use all of our resources to provide that quality service and ensure success at HFFA.
It is our intent to hire all current HFFA employees and to employ them indefinitely. However, we also recognize that with any change a review period is appropriate. Over the next 90 days we will begin seeking feedback from members, employees, sponsors, vendors, Town Staff, and Elected Officials to determine what is working and where opportunities for improvement exists. After 90 days we will begin the process of enacting the suggested changes, enhancing member services, and putting HFFA on a path to financial sustainability.
Current employees are encouraged to visit the website below to complete updated employment forms. New applicants interested in joining our team and being part of this exciting period, may also visit the website below to submit an application.
Thank you again for the continued support of our company. We look forward to seeing you at HFFA!
Brian Sheehan, President/CEO
Zach Brown, Transition Leader / Interim Executive Director